This place is pretty gross. Your arms will stick to the table if you rest them there. My tip for Rice Kitchen would be to clean, and not serve food that makes people sick. A week after eating there, my daughter and I are still suffering from foodborne illness.
Disgusting. This is the worst chinese restaurant that we've ever ordered from. The only reason I gave one star is because they actually showed up. Worst. Food. Ever.
Best Chinese food on Hollyhall. Rice Kitchen is one of my best choice for delivery. Nice boss, nice waitress, no racists at all, definitely. Trust me, try it!
Great Food Better Price. I've never ordered from this restaurant. Every time I have either ordered it to go and sat outside or ate in the restaurant. I have never been treated rudely and have always had good service and even better food! One review said the woman behind the counter was racists. My boyfriends is black and every time we have gone, probably twice in last three months, we have not experience any sort of "racist treatment." The food here is quite literally the best chinese food, and every time I've had good to great service!
Worst place in East Lansing..
I made a account for this website just to write this. So believe me I am very angry at how bad this place is.
My roommate has ordered from this place 3 times. Each time he had trouble understanding what the person on the phone was even saying. All 3 times they screwed up my roommates order. ALL 3! Every time they would forget to put the extra sauces and lo mien that was extra money outside of the meal deals they offer.
I myself ordered from there after this happened due to the low prices. I thought "they cant be that stupid, it just must of been a mistake each time", I ordered and got the meal deal and extra crab ragoon and 3 extra sweet and source sauces. When the food was delivered I opened the bag and guess what? NO CRAB RAGOON AND NO FCKING SAUCES!
I was actually not to suprised. But I was extremely pissed off, knowing that this was going to happen anyway I sucked it up and started to my generals chicken and rice. This is the first time I ate there food and it was the most disgusting Chinese food I have ever ate. I am not even making this up because I am angry. It was the most awful food. I only ate 1/4 off it and gave the rest to my dog.
I wanted to go in and complain and rage on the idots that work at that place. I thought though it would not even be worth it because the people that work there can not even fcking speak english well and it would be a waste of time.
They are doing one of the following. IMO
1, They do this to steal money from the customer and deliberately do this to pocket the cash and not cook the food for you.
2, They are to god damn stupid to make a simple order.
3. They do not give a fck.
It is a suprise that this place is still open. If it were at any other location it would have been out of buisness by now.
Dont believe me? Order some food yourself and see what happens!
Completely agree with the other poster TERRIBLE SERVICE!!!!!. The manager is a racist, and VERY RUDE!!! First they unlock the door before opening and harshly yell at you if you walk in before opening. Second, they treat white customers better than others and even then customer service SUCKS!!! I later found out this same person was the Manager.... Save yourself the hassle and go someplace else!!!
Worst employees ever. I find this restaurant to be extremely irritating. Every time I place an order I must be treated horribly by the chinese server. Many times I will choose Asian House or Korea House over this to avoid this broad.
Worst service ever!. I have been ordering rice kitchen for years and it is really the greatest Chinese food restaurant in town. Except every time i call to place my order this girl that answers the phone treats me like the soup Nazi and yells a Chinese- English that is very hard to understand. When you ask her to repeat herself she gets even more irritated, rude and loud. There is one specific incident that i recall and it was truly awful... i called to place my order as usual and started to tell her my address and she cut me off mid sentence and yelled "no, no oww of area" i was very much surprised because i have had them deliver to my current address more than a handful of times. As i tried to explain this to her she Said "HOLD" slamming down the phone. When she came back she preceded to tell me the same non-sense chinese-english statement and i gave up. I just really think that rice kitchen would be a lot happier place and experience if this crazy women did'nt work there....but just our luck she is most likely one of the owners... i would have rated this business with a 5 because their food is so good but because i always seem to get this girl who is almost unbearable they get a 2. This women makes me not want to ever order from there again.
Great, great food...BUT THE WORST SERVICE EVER!!!!. I love, or at least used to love eating Rice Kitchen's food. Always cooked just right and at a very reasonable price. The problem is with the girls they have working the counter. Every time I've gone there (except for the first time) the girl at the counter was rude and seemed as if she didn't want to be bothered with my questions (which were specific and easily answerable, not generic and undeterminable). The last straw was when I called in a carry out and the girl was EXTREMELY RUDE on the phone. I called back to add something to my order and she said "is that it?" and hung up on me. I never went to pick up that order. The best part came when she called ME about an hour later asking where I was, to which I replied "is that it?" and hung up on HER!! I love their food, but I wouldn't eat there again absent a showing that the rude girls who work the counter there are no longer in the restaurant's emply.
Best Chinese Take Out Restaurants in Town. Hi, i'm Junior these year, and i ate Rice Kitchen for like triple thousand times. It was so good, especially the asia special that's written on the board. Em... there's a lot of bad comments about Rice Kitchen, but i can't understand why this comments for. I used to worked at a restaurant that open till 2am, and there's a lot of drunk customers. Bad customer service will happened on me either. Sometimes you guys should understand that people will have a margin on their temper. Once a people came drunk and spoke a lot of nonsence things to yourself so what do you think??? Be a customer is not always the right. YOU RESPECT PEOPLE, PEOPLE WILL DEFINITELY RESPECT YOU....
Sign in with Facebook Sign in with Facebook to see what your friends are up to!