You DEFINITELY get what you pay for.....
This will be an ongoing review as I am still staying here. Background: Checked-in on 05/26/2010 and am staying for 16 nights. I chose this hotel for two reasons (1) proximity; and, (2) it accepts small dogs - which I have a 13 lb Peke-Tese, who is kept in a carrier during the day while I'm gone.
We sold our Okemos home and our family is being relocated to St. Johns, Florida...my husband is already down there in our new home with all our belongings. I stayed behind because our daughter (4th grade, age 10) doesn't get out of school until June 11th; so she, the family dog and I are stuck here until June 11th.
Anyway, I made my reservation several weeks in advance and requested a mini-fridge in my room due to the length of our stay. It's on my confirmation. I didn't get said mini-fridge until 6 days AFTER check-in; granted, it says "based on availability" - but seriously if someone was paying me for 16 days of service in a 1 night stay kind of place - I'd accommodate them.
Next, our room HAS NOT BEEN CLEANED for two days straight! I complained last night, the first night, and went down and got fresh towels, etc. Allegedly, the front desk made a note of it. Well, it's night 9 and I came here after work after picking my daughter up from school and it STILL had not been cleaned - I had 2 days worth of DIRTY TOWELS - two days worth of TRASH - and, NO MORE COFFEE!
I'm an anal retentive neat freak by nature. My room is a breeze to clean. Especially if you're in an *extended stay* where the ONLY thing they have to do is make up your bed (not change the sheets) - give you fresh towels and change the TRASH!
We were GONE over Memorial Weekend - so house-keeping has had it LIGHT for our room anyway .
If you think that FRESH TOWELS and CHANGED TRASH are no big deal - then stay here - it's cheap. You get what you pay for. Me? Never again.