Share
10/16/09
Monstrous Staff
by chicknick at Citysearch
I was bringing in consignments that I had; freshly laundered, ironed, and checked over for flaws. I had been here before so I understood that some pieces would be rejected. After waiting 30 minutes for my turn, The girl who finally came to get me was familiar but her condescending, unfriendly, and beastly behavior was not. As I stood there waiting for her to go through my clothes in the jam packed tiny area, the very kind grandma I had been chatting with was receiving the same behavior from a different staff member. The customer was visibly upset by the rude behavior. Next to her, another woman was getting the same treatment and began to confront the worker. The confrontation escalated. I was not surprised. The people who work there are VERY UNHAPPY women who must be hired for their rude demeanor and trained by management who do not understand the meaning of kindness. I understand they have a job to do and not every item brought in can be accepted but that does not constitute their rudeness.
- Pros: none
- Cons: very poor service
10/16/09
RUDE
by lillygirl123 at Citysearch
Dropped off a few times ~ last time was particularly busy and the staff was understandably stressed. But this is no reason to be so very rude !! These women were awful. Not just one member of the staff but the ENTIRE intake staff. Awful to me, awful to women with babies, and awful to very kind elderly women. There just was no excuse for this abherent behavior. I was totally offended and I will NOT be back.
- Pros: Nice selection
- Cons: VERY RUDE STAFF
04/29/09
A great place to shop
by dresswell at Citysearch
I have shopped and consigned at the 2nd Time Around for the past 25 years. I love the outstanding selection of clothing for women, men and children. Over the years I have purchased excellent clothing inculding designer clothing, handbags and beautiful items of jewellery. My great ' finds' and good customer service keeps me coming to STA back for more.
Of course staff (and times ) have changed over the years, however, I have always found the staff to be friendly and helpful and consistent with regards to consignment selection. Athough there have been times that I did not like some of my consignment being rejected (for whatever reason). But staff and owner are in the business of selling and STA know their business. As far as I am concerned STA is a shoppers and bargain hunters delight.
- Pros: STA is a shopping adventure
- Cons: none from my experience
