Okemos >Douglas J Day Spa Salon
WASTE OF TIME AND MONEY.
I tried this spa a few times, not just once, and each time I walked out of there feeling like I spent too much money for what I was getting. I thought it was just me at first, but the truth is, its them. DON'T WASTE YOUR MONEY!!!!! GO SOMEWHERE ELSE!!!!!!!!!!!!!
Just to mention a FEW of the negative things: I asked for a trim and got a cut, way shorter than I asked for and I hated the shape, and I was still charged the full price of a cut which was $67!!) They had my appointment time wrong and the gentleman at the front desk gave me a really difficult time about it. He also did nothing when I was finished and made it obvious that I was unhappy with my service. I also felt like I didn't matter to them because I wasn't a "regular". They treat their frequent customers so much better than the new guests. The Massage was far from relaxing, I heard the other employees laughing and talking in the hallways. And the overall experience of every other time I was was always just simply disappointing.
Great Salon!. I usually go to another Aveda salon but I had something come up and had to get in asap. I was impressed by the service that I received and the stylist was knowledgeable and very fashionable! If I didn't have a salon to call home I would make this my hair palace. Thanks for the great style and I would recomend anyone looking for a place on the east side of lansing to try this salon.
Dissappointed every time I go. I have only gone to Douglass J. a few times, but each time after I go my hair looks so greasy, and smells from about a mile away because of all the products they put in it. For formal events I have gone to have my hair done, and not only did the stylist do something completely different than what I asked, but I disliked the look of it so much that when I returned home I took it out and styled it myself - what a waste of $60. After having my hair cut, highlighted and done up at Douglass J, I have concluded that the stylists are clearly more interested in doing your hair how they like it, rather than how you want it too look.
Not that great.....
I had a level 2 stylist & a Level 1 colorist. Stylist was nice, seemed enthusiastic, but could not work with my hair. I have wavy, thicker hair. I had to go back to have it fixed & it was ALOT shorter than I wanted.
I also had my color done, requested RED highlights, I also said not too much b/c I did not want to lighten my overall dark dark brown shade she did a bunch of pieces... came out a frosty blonde look. After she finished I said it was lighter than I had wanted & a little too many highlights. She didn't offer to fix it or for me to come back... did not even apologize or seem that concerned....
Editorial Review by Citysearch Editors. Aveda concept salon does haircuts and color, highlights, scalp treatments. Also manicures and pedicures, waxing and massage.
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