Lansing >Bud Kouts Chevrolet
BUD CROOKS!!. Bud CROOKS! Dishonest. Condescending. They should be reported to the better business bureau. All they care about is the money. Will never go here again!
BEST CAR BUYING EXPERIENCE. Bud Kouts Chevrolet is the only place I will buy cars in the future. I went to two other Chevy dealers in town and they were rude. A sales person at one of them told me that I couldn't afford the car I was looking at. He didn't know me or my financial situation. I immediately left and went to Bud Kouts. Pat Iding showed me the car I was interested in. He didn't judge me by the way I looked. Too bad for those other dealerships. Turns out I could afford that car and I am driving it today. I love my new Camaro!
DO NOT BUY USED CAR OR PARTS FORM THEM. HI i try to buy a part for my car from Jeff in parts gave him my vin # and he sold me wrong part then told me he would not take it back. and i try to buy used car from them they told me one price then in the end try to make it more money so will never buy car form them ever. would never use them again.
They have a service prices that are 30-50 percent higher than the competition. When you take a car in there they quote a price for fixing your vehicle that is considerably higher than other places.
We went there trusting that we would receive an honest assessment of the problems of our vehicle and also fair pricing for service. Unfortunately we were disappointed. When we confronted them with our concern - they were kind but condescending.
I know that GM has been facing financial troubles because of the bankruptcy that has been recently filed - and that the dealers make a significant profit from servicing their vehicles. But taking advantage of the perceived ignorance of certain customers for profit is simply unacceptable.
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