Waverly >Beauty > Lockworx... the Aveda Salon
506 Elmwood Rd, Lansing, MI | Directions 4891742.739140 -84.621787
Lockworx cares.... ABOUT you and the community! – Lockworx is top notch, not only the best salon... Thank you to the owner Frank and thank you to my stylist Liz!!! You are such professionals and are caring and compassionate people!! You offer sugestions that your clients dont even think about when they walk into the salon. I love my hair and I get more compliments and refer family and friends there!!! The front office staff is friendly and offer tea or water the moment you walk in. Liz not only gives suggestions but listens to your wants and needs too.
I attended Lockworx "underground for a cure" charity event last weekend and it WAS AWESOME and I am looking forward to next years if you have another!!! The exciting and fun atmosphere was Great fun. Congratulations to Lockworx for a job well done!!!!!!!!!!!!
Once upon a time and other fairytales – For all the talk about a high end salon, this place can't live up to the reputation it had in 2007-08. I went in for a haircut with Liz who suggested I bring a picture with me of what I'd like to do. I brought a picture of a med-long Shag cut and ended up with a pixie. I'm bald. She cut off 4-6 inches of my hair from the back before I knew what she was doing and it was too late to prevent the damage. Next the "teacher" stylist came out and tried to convince me that the cut wasn't that bad. There was no way I was buying this - I was in tears. The owner was on premises but never came to talk to me or offer help. BEWARE!!!!!
Fabulous! – I admit that I started out at the "other Aveda salon" and became disenchanted. I switched to Lockworx over a year and a half ago - specifically Theresa - and I couldn't be more pleased. The atmosphere of the salon is friendly - and that's ALL the staff. Theresa herself is an exceptional talent. She's a professional craftswoman who takes great pride in her work and care of her client. She's not happy unless her client is happy - from one appointment to the next. High praise for this salon!
Terrific – As a long time client, I continue to be happy with the ongoing efforts of Frank and his staff to keep up to date on new products and on the changing trends. Everyone goes out of their way to make sure that you are always happy-without question. Also, they go the extra mile with every service.
Without question, I would recommend Lockworx over any other salon in the area.
Most Professional cut and service anywhere in Lansing, Okemos, East Lansing, Holt or Grand Ledge – I started using Lockworx when Frank first opened it a LONG time ago. I went in to get my very long and thick hair permed since it was the only way I knew how to wear it. He said no, you don't need it permed, I'll give it a good cut that will be nicer. I was stunned at how nice my hair looked!! He could have permed it and gotten a LOT more money out of me that day since my hair usually took two perms! I was impressed, and have been a pretty steady customer ever since. I moved to Holt for fifteen years, but went back after skipping around and never finding a stylist that cut my hair as well as the well trained staff at Lockworx. They always ask me about additional services, and I am glad they do or I would forget to have my brows waxed, etc!! I get compliments on my hair a LOT, and I know it is due to their professional advice and constantly upgraded skills. My current stylist is Mandy, and she is always suggesting new highlights, updates, etc to keep me current.
Great service, knowledgeable staff – Lockworx is a very professional and welcoming salon. The little touches such as the head and neck massage that is given before a hair cut to the warm towel that is placed under your neck before your shampoo makes it a very nice and relaxing experience. As a very busy working mother, I appreciate people actually listening to me and providing accurate feedback. At my first visit, my stylist, Kaylei, listened to what I wanted (a cut and style that was easy to care for yet still professional looking) and then offered suggestions as to what would best suit me. She was also the first stylist who actually cut my hair based on how I parted it rather than my natural part. After she was finished with the cut, she told me exactly what she was doing to style my hair and how I could duplicate the look at home.
I will definitely be returning to this salon! Just make sure you make an appointment as they fill up quickly! My only annoyance is that the sign by the street is mis-spelled (Lockworks). For a truly professional look, they should pay to have that corrected.
Superb Salon – What a cool salon. I'm so glad I didn't let the bad reviews keep me from this salon. Everyone was very friendly, very nice, and very fun. After some time without any hair (cancer stinks!) when I finally had hair again I was very nervous about how to style it, work with it, etc. Jennifer was great. Made me feel comfortable. I have my next appointment booked!
Be prepared to wait! Bad customer service! – Don't go to this salon unless you bring a book to read while you wait for your appointment with a side rude front desk staff! Four separate times I waited for over 20 minutes after my appointment along with a side of attitude! I can not believe I even went back the third time should have been the last strike!
Best Experience in Lansing! – I absolutely loved my visit to Lockworx salon. I made an appointment there after reading other reviews on citysearch and I could not have been more pleased. The salon itself is quite a treasure! From the outside it looks like your run-of-the-mill discount hair salon, but as soon as I stepped inside, I felt like I was in some kind of spa! My stylist, Jennifer, assesed my hair and made some suggestions as to what I should do with cut and color. She got it dead on! I have never been so happy with a cut and the color is beautiful!
The cost was pretty consistent with what I have payed at other higher-end salons in the area, but the little extras here made my experience so much more enjoyable. I was offered bottled water when I walked in the door and had my hands moisterized and dipped in paraffin while my hair was shampooed. I highly recommeng going to Lockworx. I am extremely picky about my hair and this is probbaly the first time that I have ever gotten a haircut when I haven't almost cried afterward.
Chicago prices / beauty school skills – I am going to have to Strongly Disagree with the other reviews!! I found this place to be very rude, uptight nd extremely cheesy!! I would never come back here again! My styist had no personality , no skills and the price was extremely high!!! I am not sure if I saw this owner guy that the other comments are talking about , but I do know there was this 40 year old man that was making me feel very uncomfortable!! Not my type of salon!!
This just doesn't sound like Lockworx? Yet if it was indeed Lockworx that you had your hair done at, please contact the salon and we will issue you an immediate refund AND redo or make any adjustments to your hair you would like.
"NEW UPDATE" It's been 8 weeks and we still have not heard from this "client".
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