1730 East Grand River Av, East Lansing, MI | Directions 4882342.728125 -84.457922
Poor Service...Hard Hearted – Heardhearted Funeral Home
In December 2007, our brother, a Vietnam veteran died. We made the arrangements through Gorsline Runciman. Unfortunately, the funeral director seemed disinterested, leaving the family with much of the work. Due to the lack of follow-up, we him a task list and followed-up regularly in writing with faxes.
In July 2008, our father, a World War II veteran died. His arrangements had already been made through Gorsline Runciman. While making the arrangements, Gorsline Runciman noticed there was an outstanding balance from December 2007. We hadn't received an additional bill and we weren't sure what the additional $493 was for. Initially Gorsline Runciman couldn't explain it either. Investigation showed about 50% of it was a math error made by Gorsline Runciman and another significiant portion was for an incorrect estimate.
Making errors is what Gorsline Runciman is best at ?If you?re looking for a good funeral home don?t use Gorsline Runciman
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